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Policy Agreement


Pet Sitter Agreement for Fetch! Pet Care of Wheaton
This agreement made and entered into this {_____DAY} day of
{__________MONTH}, {_____YEAR} by and between New Start Pets Inc.
dba FETCH! Pet Care of Wheaton (hereinafter referred to as “FETCH!”) and
{___________________OWNER} Releaser/Indemnitor (hereinafter referred
to as “Owner”).
For and in consideration of a set fee to Owner as specified in FETCH!'s Work
Order, FETCH! agrees to provide loving care for the pets specified in such
Work Order. Such care to include, but not be limited to, the following: pet
care, watering plants as necessary, collecting mail/paper, rotating lights and
blinds, and medications as noted on FETCH!'s Work Order. Additional fees
may be charged by FETCH! to Owner for additional services requested by
Owner and noted on FETCH!'s Work Order. There will be an additional
charge of $10.00 for requested visits before 7 A.M. and after 9 P.M.
Emergency calls between Midnight and 6:00 A.M. will be at DOUBLE the
listed per visit rate regardless of the cause of the emergency. Owner will
provide all food and supplies. FETCH! reserves the right to purchase
additional food and/or supplies for pet(s) if needed. Owner agrees to
reimburse FETCH! for said additional food and/or supplies which may require
FETCH! charging the credit/debit card listed below.
It is understood and agreed between Owner and FETCH! that this agreement
contemplates that Owner will be in need of FETCH!'s services from time to
time in the future, and it is further understood and agreed that the
obligations and covenants contained herein shall apply to each provision of
services in the future, without the need of entering into another agreement,
unless altered in writing and signed by the parties herein. A new agreement
must be executed if Owner moves. Owner will be notified of any price
changes prior to new bookings.
It is also hereby agreed that FETCH! uses a lockbox system to retrieve keys
necessary to gain entry into your residence (See separate Lock box
agreement). FETCH! may also use access code to Owner's residence if this
the preference, to Owner's property until such time as Owner wishes to
discontinue services.

In the event of an emergency involving the health of any pet being cared for
by FETCH!, Owner hereby authorizes FETCH! to obtain such emergency
veterinarian care by veterinarian specified by Owner for Owner's pet(s) as
FETCH! may deem necessary. Owner further authorizes FETCH! to incur
veterinarian costs in the name of Owner. Owner agrees to indemnify and
hold harmless FETCH! from any liability arising from such veterinary
charges. Owner may incur an additional cost if FETCH! must transport pet(s)
to veterinarian or wait at veterinarian. Unless specified in writing by Owner
in the Client Information Sheet, Owner warrants that its pet(s) are current
with all of their shots and vaccinations.
FETCH!'s insurance company shall be wholly liable for all claims of injury,
death, damage or loss to Owner's pet(s) or property. As further
consideration for the services rendered, Owner agrees to waive and release
FETCH! and/or their representatives from any claim for injury, loss, and/or
death of Owner's pet(s) and from any claim for loss and/or damage to
Owner's property including, but not limited to, that caused by Owner's
pet(s). Owner agrees to be responsible for any claim for injury, loss, and/or
death of representative of FETCH! caused by Owner's pet(s) and/or Owner's
property. If Owner specifically requests that their dog be walked/exercised
off-leash, Owner agrees to reimburse FETCH! for up to $500 insurance
deductible if a claim is to be submitted for injury/damage sustained while
their dog was off-leash. Owner agrees to contract work directly through
FETCH!, and not privately with any FETCH! representative, during and for a
period of two years following the last date of service performed by any
representative of FETCH!.
For the safety and well-being of your pet(s) and the security of your
property, third parties are absolutely NOT permitted on the Owner's
premises under the terms of this agreement. Therefore, all parties agree
that no other person(s), including Owner's friends, family members and
other third-party contractors, shall have access to Owner's pet(s) and/or
property during the dates of service except FETCH! and their
representatives. Persons that need to be on the property, will be listed on
FETCH!'s Work Order prior to Owner's departure. FETCH!'s insurance
company may not be liable for any claim of injury, death, damage or loss to
Owner's pet(s) or property if any third parties are on Owner's premises
during the term of FETCH!'s pet care assignment.

Pet and home care fees will be incurred by Owner and will be charged by
FETCH! to Owner's credit/debit card provided to our office at the completion
of all said care listed on the Work Order. A $10 late fee will be incurred if
amount owed is not received by FETCH! within 10 days of the end of the
service and will continue each month thereafter until paid. A “Return Check
Charge” of no less than $25 will be incurred for all returned checks. A
cancellation charge of $10.00 will be applied for assignments cancelled less
than 24 hours of assignment starting date. A cancellation charge of $20.00
will be applied for assignments cancelled within 2-hours of assignment
starting. A last-minute booking charge of $10.00 will be added for any
services requested with less than 24-hour notice. A one-time consultation
charge of $20 will be applied if a consultation is made but the assignment
cancelled.
Any declaration of dissatisfaction with service and/or request for refund must
be done within 10 days after completion of service. Refunds will be
determined between both Owner and FETCH! and shall be a reasonable
amount within the scope of the total cost indicated in the Work Order.
Owner agrees to pay a Placement & Referral Fee if Owner directly employs
or contracts with any FETCH! domestic worker, independent contractor,
former domestic worker, former independent contractor, employee or former
employee of FETCH! for a period of Three Hundred and Sixty Five (365) days
following the date which Owner last used said worker, contractor or
employee for services rendered by FETCH!. In such instances, Owner agrees
to pay a fee to FETCH! in the amount of the greater of Five Thousand Dollars
($5,000.00) OR the amount equivalent to one hundred percent (100%) of all
revenues earned in the previous Three Hundred and Sixty-Five (365) days
from the date of said occurrence as a Placement and Referral Fee.
This contract is governed by the laws of the state of Illinois and any actions
by the parties to enforce to terms of the contract must be brought in a court
of competent jurisdiction in the county of DuPage in the state of Illinois. The
prevailing party in any legal action brought under this agreement is entitled
to recover their reasonable attorney's fees and costs from the other party.

It is hereby understood that FETCH! will charge the credit/debit card listed
below for pet sitting fees and incurred charges. It is also understood that all
fees paid are non-refundable, however a non-transferable credit may be
issued by FETCH! and held on file for all unused visits for a period of 12
months from date of notification of cancellation. Owner is responsible for
attorney's costs for any legal action necessary for enforcement of this
agreement.

_____________________________________________________________
Signature of Owner Date

________________________________________________
Signature - Fetch! Pet Care of Wheaton

CC Info:
______________________________________________________

By clicking "Agree & Submit" you are confirming your acceptance of these policies.